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Support
Frequently Asked Questions
Everything you need to know about our compounds, ordering, and shipping.
Products & Quality
What purity level are your compounds?

All LyfeLabs compounds are independently verified at 98%+ purity via HPLC and mass spectrometry. A Certificate of Analysis (CoA) from a third-party laboratory is included so you can verify results yourself.

What is a Certificate of Analysis (CoA) and why does it matter?

A CoA is a document issued by an independent third-party laboratory confirming the identity, purity, and concentration of a compound. It is the gold standard for verifying research-grade quality.

How should I store my compounds?

Lyophilized (freeze-dried) peptides should be stored in a cool, dry place away from direct light. For long-term storage, a freezer at -20°C is recommended. Once reconstituted with Bac Water, store in a refrigerator at 2–8°C and use within 28–30 days.

What is Bacteriostatic Water used for?

Bacteriostatic Water (Bac Water) is sterile water containing 0.9% benzyl alcohol, which inhibits bacterial growth. It is used to reconstitute lyophilized peptide compounds for in vitro research use. It is not sterile water and should not be confused with saline.

Ordering & Payment
Who can purchase from LyfeLabs?

LyfeLabs products are sold exclusively for in vitro research and laboratory use. Purchasers must be 18 or older and certify that they are licensed researchers. By completing a purchase you agree to our full Terms of Service.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 1 hour of placement. After that window, orders move into fulfillment and cannot be changed. Please contact us immediately at support@lyfelabs.us if you need to make a change.

Shipping & Returns
How long does shipping take?

Orders are typically processed and shipped within 1–2 business days. Standard domestic shipping takes 3–5 business days. Expedited options are available at checkout. You will receive a tracking number via email once your order ships.

Do you ship internationally?

Currently we ship within the United States only. International shipping options are in development. Sign up for our newsletter to be notified when international shipping becomes available.

What is your return policy?

Due to the nature of research compounds, we do not accept returns on opened products. If your order arrives damaged or incorrect, please contact us within 48 hours with photos and your order number and we will arrange a replacement at no cost.

Legal & Compliance
Are these compounds FDA approved?

No. All products sold by LyfeLabs are intended solely for in vitro research and laboratory use. They are not approved by the FDA for human consumption, medical use, or veterinary use. LyfeLabs does not condone the use of these compounds in humans or animals.

Is it legal to purchase these compounds?

Research peptides are legal to purchase for legitimate research purposes in the United States. It is the buyer's responsibility to ensure compliance with all applicable local, state, and federal laws. LyfeLabs sells exclusively for lawful research use.

How is my personal data handled?

We collect only the data necessary to process your order and improve your experience. We never sell your personal information to third parties. For full details see our Privacy Policy.

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