Privacy Policy
Effective Date: June 6, 2026
Last Updated: June 6, 2026
OUR COMMITMENT: LyfeLabs LLC will never sell, rent, trade, or share your personal information with third parties for commercial purposes. Your data is used solely to process your orders, operate our website, and communicate with you about your purchases. Nothing more.
1. Who We Are
LyfeLabs LLC is a Texas-based wholesale supplier of research-grade peptide compounds and laboratory materials. This Privacy Policy explains how LyfeLabs collects, uses, stores, and protects the personal information of visitors to our website at lyfelabs.us and customers who place orders with us.
LyfeLabs is not a consumer health platform, a medical provider, or a subscription service. We collect only the personal information necessary to fulfill orders, operate our business, and maintain compliance with applicable law.
2. Information We Collect
LyfeLabs collects only the information necessary to process your order and operate our business. We do not collect health, biometric, fitness, or lifestyle data of any kind.
2.1 Information You Provide Directly
- Name and contact information: first name, last name, email address, and phone number (if provided).
- Shipping and billing address: required to fulfill and deliver your order.
- Payment information: processed securely through our third-party payment processor. LyfeLabs does not store full credit card numbers on our servers.
- Order details: products purchased, quantities, and order history.
- Account credentials: username and password for accounts created on our website.
- Communications: messages, inquiries, or support requests you send to customerservice@lyfelabs.us.
- Research affirmation: your acknowledgment at checkout that you are purchasing for legitimate research purposes only, as required by our Terms of Service.
2.2 Information Collected Automatically
- Device and browser information: device type, operating system, browser type, and IP address.
- Usage data: pages visited, time spent on pages, referring URLs, and click behavior on our website.
- Cookies and similar technologies: used to maintain your session, remember cart contents, and improve website performance. You may manage cookie preferences through your browser settings.
2.3 Information We Do Not Collect
LyfeLabs does not collect and has no interest in collecting:
- Health, medical, or biometric data of any kind.
- Fitness, nutrition, sleep, or lifestyle data.
- Social security numbers or government identification numbers.
- Information from children under 18 years of age.
3. How We Use Your Information
LyfeLabs uses your personal information only for the following purposes:
- Order fulfillment: processing, packaging, and shipping your order to the address provided.
- Payment processing: transmitting payment details to our third-party payment processor to complete your transaction.
- Account management: creating and maintaining your customer account if you register on our website.
- Customer support: responding to your inquiries, resolving order issues, and communicating about your purchases.
- Order and compliance records: maintaining records of purchases and buyer research affirmations as required by our Terms of Service and applicable law.
- Email communications: sending order confirmations, shipping notifications, and, if you have opted in, research updates and product announcements. You may opt out of marketing emails at any time.
- Website improvement: analyzing usage data in aggregate to improve our website and user experience.
- Legal compliance: complying with applicable laws, responding to lawful legal process, and enforcing our Terms of Service.
LyfeLabs does not use your personal information for targeted advertising, behavioral profiling, or any purpose beyond those listed above.
4. We Will Never Sell Your Data
LyfeLabs LLC does not sell, rent, license, trade, or otherwise transfer your personal information to any third party for commercial purposes. This is an unconditional commitment.
Specifically:
- We do not sell customer data to data brokers, marketing companies, or advertising networks.
- We do not allow third-party advertisers to target you based on your LyfeLabs purchase history or account data.
- We do not share your order history, email address, or any personal information with other companies for their marketing purposes.
- We do not build or sell customer profiles to any outside organization.
If LyfeLabs LLC were ever acquired, merged, or transferred to a successor entity, we would notify affected customers and require any successor to honor these same privacy commitments, or provide customers the opportunity to delete their accounts and data prior to any transfer.
5. When We Share Information
LyfeLabs shares your personal information only in the following limited and necessary circumstances:
5.1 Service Providers
We work with trusted third-party vendors who assist us in operating our business. These include our payment processor, shipping carriers, and website hosting provider. These vendors:
- Receive only the information necessary to perform their specific service.
- Are contractually prohibited from using your data for any purpose other than providing their service to LyfeLabs.
- Are required to implement appropriate security measures to protect your information.
5.2 Legal Requirements and Compliance
LyfeLabs may disclose your personal information if required to do so by applicable law, court order, subpoena, or lawful request from a government authority. LyfeLabs may also disclose information where we believe in good faith that disclosure is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of LyfeLabs LLC.
- Prevent or investigate potential wrongdoing related to our products or services.
- Report suspected misuse of research compounds to appropriate regulatory or law enforcement authorities, consistent with our Terms of Service.
5.3 With Your Explicit Consent
LyfeLabs will share your information with any third party only when you have provided explicit, informed consent. You may withdraw consent at any time by contacting customerservice@lyfelabs.us.
6. Payment Information and Security
LyfeLabs does not store your full credit or debit card number on our servers. All payment transactions are processed through our PCI DSS-compliant third-party payment processor using industry-standard TLS encryption.
We retain only non-sensitive billing information — such as the last four digits of your card, card type, and billing address — for order management and customer support purposes.
If you believe your payment information has been compromised in connection with a LyfeLabs transaction, contact us immediately at customerservice@lyfelabs.us.
7. Data Security
LyfeLabs implements reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypted transmission of data between your browser and our website using TLS.
- Restricted internal access to customer data on a need-to-know basis.
- Secure, password-protected systems for order and customer data management.
- Regular review of our data security practices.
No method of transmission over the internet is completely secure. While LyfeLabs takes data security seriously, we cannot guarantee absolute security of information transmitted to or stored on our systems. You use our website and services at your own risk.
8. Data Retention
LyfeLabs retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Order records and buyer research affirmations: retained for a minimum of 7 years to support compliance obligations and legal defense.
- Account information: retained while your account is active and for a reasonable period following account closure.
- Payment transaction records: retained for up to 7 years as required by financial recordkeeping regulations.
- Support communications: retained for up to 3 years following resolution.
You may request deletion of your personal information by contacting customerservice@lyfelabs.us. Note that LyfeLabs may be required to retain certain records notwithstanding a deletion request, including order records and compliance documentation.
9. Your Rights and Choices
Subject to applicable law, you have the following rights regarding your personal information:
- Access: request a copy of the personal information LyfeLabs holds about you.
- Correction: request correction of inaccurate or incomplete information.
- Deletion: request deletion of your personal information, subject to legal retention requirements.
- Opt out of marketing: unsubscribe from LyfeLabs marketing emails at any time using the unsubscribe link in any email or by contacting customerservice@lyfelabs.us.
- Portability: request your data in a structured, readable format where technically feasible.
To exercise any of these rights, contact us at customerservice@lyfelabs.us. We will respond to your request within 30 days. LyfeLabs will never penalize you for exercising your privacy rights.
10. Cookies and Tracking Technologies
LyfeLabs uses cookies and similar technologies on our website to:
- Maintain your session and shopping cart.
- Remember your preferences and login status.
- Analyze website traffic and usage patterns in aggregate.
We do not use cookies to track your activity across third-party websites or build advertising profiles. You may disable cookies in your browser settings, though doing so may affect the functionality of our website.
11. Email Communications
LyfeLabs sends the following types of emails:
- Transactional emails: order confirmations, shipping notifications, and account security alerts. These are required for order fulfillment and cannot be opted out of while you have an active account or an open order.
- Marketing emails: research updates, new product announcements, and COA notifications. These are optional and require your consent. You may opt out at any time using the unsubscribe link in any marketing email or by contacting customerservice@lyfelabs.us.
LyfeLabs complies with the CAN-SPAM Act. Every marketing email includes a physical mailing address and a clear unsubscribe mechanism. We will honor opt-out requests within 10 business days.
12. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising privacy rights.
LyfeLabs does not sell California residents’ personal information. To submit a California privacy request, contact customerservice@lyfelabs.us.
13. Children’s Privacy
LyfeLabs products are sold exclusively to adults aged 18 and older for legitimate research purposes. LyfeLabs does not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have inadvertently collected information from a person under 18, we will delete it promptly.
If you believe a person under 18 has submitted information to LyfeLabs, please contact us immediately at customerservice@lyfelabs.us.
14. Third-Party Links
Our website may contain links to third-party websites, including research databases, scientific publications, and partner resources. LyfeLabs is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policies of any third-party sites you visit.
15. Changes to This Privacy Policy
LyfeLabs may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When material changes are made, we will update the Effective Date and Last Updated date at the top of this document and notify affected customers by email or through a prominent notice on our website.
Your continued use of our website or services following any update constitutes acceptance of the revised Privacy Policy.
16. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or how LyfeLabs handles your personal information, please contact:
LyfeLabs LLC — Privacy
Support: customerservice@lyfelabs.us
Website: lyfelabs.us
Mailing Address: 4601 Amesbury Dr, Dallas, TX 75206
LyfeLabs LLC • lyfelabs.us • Dallas, Texas
All products sold for research use only. Not for human consumption.